Business Consulting

Business Consulting for Mental Health Private Practice Owners Overview

2/14/25 asked Alison on Teams for a business consulting overview paragraph.

Why hire a Business Consultant?

Running a private practice in the mental health field requires balancing your passion for helping others with the challenges of running a successful business. When you are running a group practice, you need expert consulting services tailored specifically to the unique needs of mental health professionals. 

Why Choose MFC?

Since 2015, Move Forward Counseling has built a highly trained staff that can advise you on many aspects of your business, including the day-to-day operations of scheduling, billing, administrative functions, compliance, and leadership roles.  We can show you how to approach running and growing a private practice business successfully.  Contact us to learn how we can empower you and your practice leadership to build a thriving business while staying focused on your mission of providing exceptional care. 

Types of Consulting Services

 

Alison Pidgeon, LPC, Founder and CEO

Alison Pidgeon, LPC, spent over 20 years in the mental health field, first as a licensed professional counselor working with clients for 12 years, then as a group practice owner. With experience as the CEO of Move Forward Counseling since 2015, she understands the intricacies of the mental health industry and the hurdles you face as a practice owner. Her approach provides practical business strategies so you can design your business around your life and achieve your personal and professional goals.

Services Provided by Alison Pidgeon

  • Group Practice Growth and Expansion Planning
  • Building out an infrastructure to support growth, such as a leadership team.
  • Opening additional locations.
  • Scaling sustainably while maintaining quality care.
  • 1099 Contractor to W2 Employee Switch
  • The nuts and bolts of how to make the switch
  • How to approach your staff
  • The best benefits to add for your employees
  • Operational Efficiency
  • Streamlining administrative processes for maximum efficiency.
  • Financial Strategy
  • Pricing services to ensure profitability and accessibility.
  • Budgeting and cash flow management.
  • Understanding and optimizing insurance reimbursements

 

Dr. Tiana Kelly, LPC, and Compliance Officer

Dr. Tiana Kelly has been working in a clinical capacity in counseling since 2017 and has dedicated several years to developing and strengthening Move Forward Counseling’s compliance program. Tiana brings a wealth of knowledge and experience in her consultant role related to compliant documentation practices and policy development, HIPAA standards, and chart auditing. In addition, Tiana has a Doctorate Degree in Prevention Science, which has equipped her with the skillset necessary to identify and promote protection against compliance risks.

As a consulting client of Tiana’s, you can expect to feel empowered as you develop your practice’s compliance program. Tiana will guide you through understanding the basics of compliant documentation via one-on-one consultations and chart audits, and together, review your practice’s policies to identify and mitigate any compliance-related risks. Tiana can also provide HIPAA training and individualized documentation consultations with your staff.

Services Provided by Dr. Tiana Kelly

  • Compliance
  • Individualized consultation meetings with staff and/or therapists
  • Implementation or review of compliance-related policies
  • Chart audits
  • HIPAA training for your practice

Client Success Stories

We will only partner with businesses with whom we already are an in-network provider with their employee’s health insurance, so the transition to continue services if they choose is seamless. Employees can continue services with Move Forward Counseling, LLC once they have fulfilled their EAP benefits. We do not participate in Medicaid or Medicare but have reduced rates for pre-licensed therapy.

Here is what a few of our business consultants have to say.

“When I began working with Alison Pidgeon, my group counseling practice consisted of eight 1099 contractors. I struggled to hire new clinicians because I kept losing them to practices offering a W-2 model with full benefits. The idea of transitioning to a W-2 model felt overwhelming, and I didn’t know where to start.”

“In just one year of working with Alison, I successfully transitioned to the W-2 model and implemented a comprehensive benefits package. This shift leveled the playing field and made my practice far more competitive in attracting top talent. Since making the change, I’ve hired 10 additional staff members, significantly growing my team.”

“Alison didn’t just stop at helping me with the W-2 transition—she also guided me in evaluating my workload and developing better ways to delegate. This has allowed me to focus on what I do best while alleviating the overwhelm of running a busy practice.”

“What I truly value about working with Alison is her transparency. She openly shares her numbers, lessons learned, and the challenges she faced in growing her group practice, which made her guidance feel authentic and relatable. She also helps you develop a formula tailored to your unique practice needs, ensuring you have a sustainable plan for growth.”

“If you’re ready to take your practice to the next level, attract top talent, and create systems that work for you, I highly recommend working with Alison. Her expertise and support have been transformative for my practice.” – Michelle Knight, LCSW, Owner of Integrative Health Services (www.ihealthservices.org)

“Alison Pidgeon has served as my personal mentor and business consultant for over a year and a half. I own a 40-employee company, including 33 therapists and seven administrative staff. We became fully acquainted as I prepared to transition my company from a 1099 pay structure to a W2 structure in March 2024. It was a very challenging time as I navigated the change for my current clinicians, who had enjoyed a high cash flow, to a W2 format, a significantly lower cash flow. Most of the clinicians had been with the practice for several years, and the resulting change dramatically impacted their lives. Alison and I talked weekly throughout that process. She was so gracious in sharing her own formats for pay, reviewing the various pay structures I was evaluating, and helping me determine which format was best. Since then, she has openly shared her practice operation protocols to help me build a healthy company structure. We have discussed leadership, organizational culture, marketing, HR, and personal emotional freakouts…. She has been there through it all, and I appreciate her advice and support.”

“Alison understands and compassionately provides CEO mentorship. I would strongly recommend her for practice consultation.” — Karen Gallagher, LMSW, President/CEO, The Wellness Institute of MI (https://wellnessinstitutemi.com/)

Are you ready to Take Your Practice to the Next Level? 

Whether you dream of scaling your practice or refining an established business, we are here to help!

Let’s work together to create a thriving practice that serves your clients and supports your vision.

Contact Us Today

Schedule a free consultation to discuss how we can support your practice.

Contact Danielle Withka, Executive Administrator, to set up a free consultation with Alison Pidgeon or Tiana Kelly.

Get Started With MFC Business Consulting Services